Shipping policy

Camrhisa Designs Shipping Policy

Last updated: 19 September 2026

Thank you for shopping with Camrhisa Designs. We want delivery to be straightforward, so below you'll find information about where we deliver, delivery costs, estimated timescales and what to expect if your order contains products fulfilled from different locations.

1. Where We Deliver

Camrhisa Designs currently delivers to addresses within the United Kingdom only.

We do not currently offer international delivery.

2. Standard Delivery

Standard UK Delivery: £7.99

FREE Standard UK Delivery on orders of £30 or more.

The applicable delivery charge will be shown as part of the ordering process before you place your order.

Orders qualifying for free delivery will automatically receive free Standard Delivery at checkout.

3. Delivery Times

Standard Delivery is estimated at approximately 2–4 working days after dispatch.

Delivery estimates are provided as a guide rather than a guaranteed delivery date. Delivery times can occasionally be affected by factors outside our reasonable control, including carrier delays, adverse weather, seasonal demand or disruption to postal and courier services.

If a different delivery estimate applies to a particular product, we will make this clear where appropriate before you place your order.

4. Processing and Dispatch

We aim to prepare and dispatch orders as quickly as reasonably possible.

Products made or dispatched directly by Camrhisa Designs may require preparation or processing before dispatch. Any specific processing or lead time stated on a product page should be considered in addition to the estimated delivery time.

Products fulfilled directly by one of our selected suppliers may operate to different dispatch schedules.

Working days are Monday to Friday, excluding UK bank holidays.

5. Supplier-Fulfilled Products

Some products sold by Camrhisa Designs are fulfilled and dispatched directly by selected third-party suppliers on our behalf.

Where this applies, the supplier may receive the information reasonably necessary to fulfil and deliver your order, such as your name, delivery address and relevant order details. Further information about how we use and share personal information can be found in our Privacy Policy.

Regardless of who physically dispatches your order, your purchase remains with Camrhisa Designs and Camrhisa Designs remains responsible for your order and your consumer rights.

You do not need to contact our supplier if there is a problem with your order. Please contact us directly and we will deal with the matter for you.

6. Orders Sent in More Than One Parcel

If your order contains products fulfilled from different locations, your items may arrive separately.

For example, an order containing a Camrhisa handmade product together with a curated supplier-fulfilled product may be dispatched in two separate parcels.

You will not be charged additional delivery fees simply because your order is split into more than one shipment.

Tracking information may also be provided separately for each parcel where tracking is available.

7. Delivery Locations and Additional Carrier Costs

Our £7.99 Standard Delivery charge applies to eligible UK orders regardless of whether the carrier or fulfilment provider charges Camrhisa Designs a different amount for delivery to a particular UK location.

We will not add an unexpected geographical delivery surcharge after you have placed your order.

If we are unable to deliver an order to a particular address, we will contact you as soon as reasonably possible.

8. Delivery Addresses

Please check that your delivery address is complete and accurate before placing your order.

If you notice an error after ordering, contact us as soon as possible at info@camrhisadesigns.com.

We will try to correct the address where possible, but we cannot guarantee that an address can be changed once an order has entered fulfilment or has been dispatched.

If an order is returned to us because an incorrect or incomplete address was supplied, please contact us so we can discuss the available options.

9. Delayed Orders

Occasional delivery delays can happen after an order has been dispatched.

If your order has not arrived within the expected timeframe, please check any tracking information provided to you.

If you are concerned about a delayed order, please contact us at info@camrhisadesigns.com and we will investigate.

Nothing in this policy affects your statutory rights. Unless a different delivery period has been agreed with you, consumer orders must generally be delivered without undue delay and within 30 days of the contract being made.

10. Lost, Damaged or Incorrect Orders

If your order appears to be lost, arrives damaged, or you receive an incorrect item, please contact us as soon as reasonably possible at info@camrhisadesigns.com.

Where possible, please include your order number and photographs if the item has arrived damaged or incorrect. Photographs can help us investigate the problem quickly, but providing photographs does not replace or restrict your statutory rights.

We will work with you to resolve the issue and, where appropriate, arrange a replacement, refund or other suitable remedy.

11. Risk During Delivery

Camrhisa Designs remains responsible for goods while they are being delivered until they come into your physical possession, or the physical possession of a person you have identified to receive them.

Different rules may apply if you independently arrange for the goods to be delivered by a carrier that we did not offer as a delivery option.

12. Returns and Cancellations

Delivery and returns are separate matters.

For information about cancelling an order, returning an unwanted item, faulty or damaged goods and refunds of delivery charges where applicable, please see our Return and Refund Policy.

For qualifying online cancellations, UK rules generally require the original standard delivery cost to be refunded where the consumer paid one; our Return and Refund Policy deals with this in more detail.

13. Contact Us

If you have any questions about delivery or an existing order, please contact:

Camrhisa Designs
Email: info@camrhisadesigns.com
38 Llewelyn Street
Pentre
Wales
CF41 7BW
United Kingdom